💬 FAQ – Ask Us Anything

🧵 Orders & Production

Are your items made to order?
Yes. Every piece is made to order to ensure quality and reduce waste.

How long does production take?
Production typically takes 2–5 business days before shipping.

How long does shipping take?
Once produced, shipping usually takes 3–7 business days depending on location.

Do you offer free shipping?
Free shipping is available on select promotions and collections.

Are your hoodies unisex?
Yes. Our hoodies feature a relaxed unisex fit.

Should I size up or down?
For a standard fit, order your usual size.
For an oversized look, size up.

Do you accept returns?
Because items are made to order, we do not accept returns for buyer’s remorse.

What if my item arrives damaged or incorrect?
Contact us within 7 days of delivery and we’ll make it right.

How do I care for my apparel?
Wash cold, inside-out. Tumble dry low or hang to dry. Do not iron directly on prints.

Will designs fade?
With proper care, our prints are built to last.